Terms and Conditions
Our Service Agreement and Policies
Contents
Service Agreement
By using Recovery's services, you agree to the following terms and conditions:
- We provide professional auto repair and maintenance services
- All work is performed by certified technicians
- We use quality parts and materials
- We provide detailed service reports
- We maintain proper insurance coverage
Appointments
Our appointment policies ensure efficient service delivery:
- Appointments can be made online, by phone, or in person
- 24-hour cancellation notice is required
- Late arrivals may result in rescheduling
- Emergency services are available for existing customers
- We strive to complete work within estimated timeframes
Pricing and Payments
Our pricing structure is transparent and fair:
- All prices are in Canadian Dollars (CAD)
- Prices are subject to change without notice
- We accept cash, credit cards, and debit cards
- Payment is due upon service completion
- We provide detailed invoices for all services
Warranty Information
We stand behind our work with comprehensive warranties:
- 12-month warranty on parts and labor
- Warranty covers manufacturing defects
- Warranty does not cover normal wear and tear
- Warranty is non-transferable
- Original invoice required for warranty claims
Liability
Our liability policies protect both parties:
- We maintain comprehensive insurance coverage
- We are not liable for pre-existing conditions
- Customer is responsible for vehicle security
- We are not responsible for personal items left in vehicles
- Liability is limited to the cost of services provided
Privacy Policy
We respect your privacy and protect your information:
- We collect only necessary personal information
- Information is used for service purposes only
- We do not share information with third parties
- You can request access to your information
- We maintain secure data storage systems
Questions About Our Terms?
Contact us for clarification on any of our terms and conditions.
Contact Us